Generally entertaining

Local or International? It’s a conundrum, on YouAdDaily

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For a country the size of Wales, the Netherlands sure does have a lot of creative agencies, design bureaus and digital hot shops. When I first moved to Amsterdam from London in 2000, I was gobsmacked by a list I saw in Adformatie, roll-calling the ‘Top 100 Ad Agencies’. This statement implied that there were plenty more where these came from, the rest just hadn’t made it to the giddy heights of the top rankings. Surely, I pondered, this country wasn’t big enough for 100 of any business, except, perhaps, cheese shops?

But I was wrong. Amsterdam, in particular, is awash with creative talent just itching for an agency to attach itself to. Up until recently there’s even been enough client business (pretty much) to go round. The question is - local or international?

Obviously, there’s nothing wrong with either. Play to your strengths, do the best work you can pull off and conduct yourself with a bit of integrity - I’d have thought that was a good starting point for any business. I’m always surprised, however, at the number of people who make a sport of sneering at the prospect of either local or international projects. And, occasionally, both. What are people ashamed of/threatened by (delete as appropriate)?

In the last two or three years, in particular, there are more and more opportunities for agencies to establish themselves on a regional playing field, if not win coveted international business. Gone are the days when ‘international’ meant 180 or Wieden+Kennedy. These days, pitch consultancies and clients alike know Amsterdam through the work of TAXI Europe, Amsterdam Worldwide, Perfect Fools, Sid Lee, and de-Construct, amongst many many others. Surely, the more respected the Netherlands (Amsterdam) becomes on the international industry stage, the better we all do? If Amsterdam wins a new European festival, such as the arrival of Eurobest at the end of November, we all win.

Locally, we all know there are excellent Dutch agencies competing fiercely in the market. Some of those agencies are also highly skilled in crossing the border between local and regional markets - Grey Amsterdam, for example, or BSUR, or Lemon Scented Tea. It just seems to me that there are too many agencies who think that by saying, ‘we work internationally’, then - ding! - with a puff of fairy-dust, it becomes so. It so doesn’t.

For a start, if you are going to work internationally, please think about employing a few people beyond the Benelux map. Sounds obvious? Then you’d be surprised how many companies don’t think so. Far too many companies see ‘international’ as little more than a word in the credentials presentation. You are not going to truly get under the skin of a global A-brand if, come lunchtime, all the guys eat their boterham met hagelslag cut into quarters, with a knife and fork (the single least sexy thing I have ever witnessed, by the way). One reason for an agency like Wieden+Kennedy’s success (and a key differentiator within its own network) is the 20+ nationalities under one roof in the Amsterdam office.

A cultural melting pot brings its own challenges to any agency, but, great gods, it certainly informs the work.

Agencies come and go - some even stick around - but one thing is certain: locally, regionally or internationally, Amsterdam’s reputation as a centre of excellence for the creative industries is nowadays firmly secured. So long as agencies make an informed decision as to who they are talking to.

The Ego Has Landed - Is Posturing Part of a Creative’s Job?

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Whenever I’m working on launching a campaign, there is one part of my job I never look forward to. Last minute changes? An ftp site that simply doesn’t work? Running out of coffee when I’m struggling with a deadline? Nope - the credits.

The credits - this simple list of who did what - has spectacular power in separating the men from the boys. Journalists who write about ad campaigns, whether it’s integrated, print, TV or viral, sometimes - but, and this is key, not always - request additional background information. They want to know the major players, so they can credit them. Sometimes accreditation is limited to name of agency, but mostly the executive creative directors, producer, director, art director and copywriter will be lined up to receive a bow. Does everyone who busts a gut pulling the campaign together get to see their name in print? No. But were they included on the credits list along with someone from just about every department who sneezed over this project? Generally speaking, yes.

I get it; you worked long and hard, above and beyond the normal call of duty to get this campaign rolling. You want some recognition for your efforts, especially if you are proud of the results. That’s why I’m happy to include your name in a small but perfectly formed don’t-mess-with-me credits template. I know a journalist isn’t going to credit everyone every time, but if seeing your name on a list on a website is going to help you sleep better at night, then sometimes you’ll be lucky.

What I don’t get, is how seeing your own name in print becomes the be-all-and-end-all to the perceived success, or otherwise, of a PR campaign. And why is it always the creatives who act out?

I can secure exclusives in leading NL, UK, and US publications, place interviews with key members of the team, and follow this up with campaign coverage in every major international industry publication. I can even get coverage talking about how much PR coverage there’s been. But if you don’t see your name in print, Mr Art Director and Ms Copywriter, or worse - you see someone else’s name where you think yours should be - then you’ll be throwing your toys out of your Bugaboo faster than I can say ‘Hollywood called, they’re loving your work’.

For the most part, people conduct themselves with a fair amount of dignity. An account director, a planner, or the guy who re-set the alarm this morning, is not especially inclined to make a fuss if their name doesn’t come up in a Google search against the latest campaign title. And let’s be fair, the majority of creatives aren’t either. But if anyone is going to shout at me on the phone, call me incompetent or generally bitch and moan, then, honestly, it’s going to be a creative.

My question is this: what is it about the creative psyche (or the way in which they are allowed to behave at work) which sanctions this kind of behaviour? Nature or nurture? Are creatives good at their job because this is a fundamentally ego-centric and volatile part of their character or through our misplaced hero worship - the creative is king! - have we created a monster?

Rather than a witch hunt, screaming that the PR is shit, or burning me as a lazy heretic, creatives need to appreciate that I don’t single-handedly control the media.

Suggesting that the success of a campaign comes down to your name in lights is arrogant, foolish, ignorant and just plain wrong. We all get it, a creative campaign needs creatives pulling their weight and doing a brilliant job. But wouldn’t there be more time for brilliance if you weren’t on the phone to me wondering why I’m deliberately persecuting you because you aren’t credited?

Dignity. Always dignity.

 

This article appeared on Monday 5 October at YouAdDaily.com.

FinchFactor’s article this week on You Ad Daily: ‘Compromise- It’s A Killer’

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Compromise - It’s A Killer

We’re all aware that this is a difficult time for the ad industry right now. Most of us are suffering from client cutbacks in one shape or another- and it doesn’t look like the light at the end of the tunnel is guiding our way out of the financial darkness just yet.

So now would be a silly time to turn down business, right? We’ve got staff to feed, bills to pay, lifestyles to lead, and any money that goes towards cat kibble or replacing those dud light-bulbs in the agency foyer is money well earned. After all, that Cup-A-Soup dispenser doesn’t replenish itself. And there’s a new kit needed for the agency football team. Right?

Seems to me, it’s a question of compromise. Of walking a safe route between financial collapse on the one hand and a damaged or mismanaged reputation on the other (which could well lead to financial collapse in the longer term anyway). This giddy tightrope walk can feel as precarious a journey as that performed between the Twin Towers by Philippe Petit in ‘Man On Wire’: one false step and there’s no net to catch you should you fall. And everybody’s watching.

Compromise - it’s a killer.

Let’s say a current client wants you to work on a new project. Okay, it may not be stellar, or creatively challenging, or potentially award-winning, or play to your strengths even, but you are inclined to accept. You have a relationship with this client and the business acquisition involved was minimal. Ker-ching, money in the bank. But what happens when a potential new client, perhaps one you aren’t that excited about, offers you the chance to pitch for a piece of business? A project which will take up precious resources during the pitch process and do nothing to progress your creative output. Or stimulate the team. Or, let’s be honest, provide so very much bang for buck.

Turning down business in this ‘beggars can’t be choosers’ market- refusing to accept any job at any price - can require supreme confidence and the courage of your convictions. Holding out for those clients, or projects, which will further your business and develop your team involves a quality control mechanism which goes a long way to managing your reputation. And let’s be honest: not every agency has an in-built shock-proof shit detector. A creatively-led company? Too much ‘vanilla’ advertising and people start to notice - not least your staff. You can’t sit on your laurels forever.

Of course, accepting new business wherever if falls from the tree means, generally speaking, better financial security- a stocking up of the food larder against even more frugal times. No one wants to let staff go. Or cancel the Friday biscuits in a cost-cutting exercise. But consider the signals you are sending out, both internally and externally. How does an agency maintain its reputation for premium work if it is perceived to be spreading its reputation thin on inferior projects?

I suggest you develop nerves of steel, the balance of an acrobat on the high wire, and an expression a Las Vegas card shark would be proud of. I’m off to practice my Poker face.

First in a new series of articles for Dutch ad industry news site, You Ad Daily

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Made redundant, let go, downsized, fired, surplus to requirements, no longer needed, on gardening duty, laid off, cut. It all comes down to the same thing: you’re out of work. Welcome to the world.

In Dutch, there’s just one term for it - ontslagen - but to a Brit, there are subtleties at play not to be messed with. You were laid off, made redundant? That sucks, but take heart my friend, it’s strictly business. You’ve been fired? It’s your fault. You either fiddled the books, stole something noticeable like a photocopier, or you were really rubbish at your job (I just can’t believe you lasted this long).

Over the years I’ve been the innocent bystander in a number of cost-cutting exercises; once I even deserved it (I was a young career pup and didn’t know any better). The first time? London 1997, a brand experience agency specialized in the toy industry. I was caught in the crossfire between one business partner who’d just given birth to her third child, and was leaning a little too heavily on the vodka, and business partner 2 (that husband of hers).

He was a micro-manager par excellence and former Navy SEAL who treated every project like a covert operation for the Special Forces. Damn they were good. However, due to this, that and the other, they’d had to ‘let me go’. Frankly it was a relief. That company taught me two valuable lessons, though: never work with a pregnant husband and wife partnership; and, don’t take it personally. Unless, of course, it’s personal.

There’s the time the digital agency moved lock, stock & barrel back to Sweden (“We’re relocating. No, we can’t take you with us”.) I once got locked out of a Consumer Tech agency’s computer system after a company meeting (“If your password is blocked, then sadly, we’ve had to let you go”). And, more recently, I was told: “We just can’t afford to keep you on, but let’s keep it hush-hush for now”. This, whilst sitting in a glass-walled goldfish bowl of an office, smack in the centre of a glass-walled open-plan floor, perched at an elevated table on tall stools. After having been summoned to the meeting over the internal speaker system. Sure. Keep it on the down-low. Right.

It’s happened before and it’ll happen again.

These are turbulent times, where belt-tightening is required and there’s no shame in a company facing a harsh reality - ‘the clients have cut back, so must we’. It’s tough all round. Unfortunately, too often the cutting back is done without grace or regard for reputation management. Of course, sometimes we’ve just got to take it on the chin. But I’ve heard too many stories of employees feeling let down, disrespected, appalled at the way their former employer has handled the exit policy (if there even is one), that last ‘I’m sorry but’ conversation. An agency may have enjoyed eight strong years of loyal service from Account Director X, but, like breaking a mirror, one final slip-up and you could be left with smashed glass at your feet, bloody scratches and seven years bad luck.

Reputation is everything. The quickest, strongest way to build it is word of mouth. And break it too. Your people are your ambassadors. Whether working in the local market or internationally-focused, Amsterdam’s creative industry is a small incestuous pool: we splash around, getting our feet wet, often jumping from one boat to another, seemingly regardless as to whether it’s the Goodship 180, HMS Indie or the Water TAXI.

 And as we go, we’re talking all the way.

Think about the number of people freelancing these days, or looking for a new position. As they go from one place to another, interviewing, meeting people, they are storytelling. And if the last experience was inglorious and undignified, those war stories can get ugly. No matter how long they worked for you and how happy the relationship had been.

 

Read more at http://www.youaddaily.com

Twitter kills off Jeff Goldblum

It seems that the celebosphere got its collective knickers in a twist when it was reported that Jeff Goldblum had followed Michael Jackson to the glitter-spangled VIP area in the sky.

The original checked and verified source of this news item? A tweet. Ah. So it must be true.

Stephen Colbert took no time in relating the power of Twitter to the uninitiated. With a little help from his dead mate Jeff.

The Colbert Report Mon - Thurs 11:30pm / 10:30c
Jeff Goldblum Will Be Missed
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Indie’s giant beach towel makes a Cannes splash

It’s not all meetings, meetings, meetings at Cannes. There’s also a little time to kick back, soak up the sun and enjoy the beach. At least, that’s what Indie (formerly known as S-W-H) decided to do.4981_116200481473_608011473_2879927_5947921_n

Coming from Amsterdam, Indie doesn’t have a whole lot of opportunity to indulge in great weather - consequently, all those heat rays seem to have gone to the collective Indie head. How? In the shape of a 50 metre sq beach towel, that’s how.

Weighing in at 45 kilos, the collosus of the sands travelled down to Cannes in the back of the Jonge Honden (Young Dogs) bus and took a team effort to get it aligned just right on the beach.

4981_116200471473_608011473_2879926_3354391_nThere were plenty of takers ready to sit comfortably and ponder the Festival picks, including Poke’s Iain Tait. Was it here that he was hit by a stroke of pure genius, to get his mum involved in his seminar presentation? It was more than likely the bottles of chilled wine.

And the weather? Perfect. Except for Friday’s sudden rainstorm of 15 minutes duration, which managed to drench the towel in moments and turn it into a dead-weight unliftable beach accessory.

Michael was mourned, Cannes Lions-style

Where were you when you heard that Michael Jackson was dead?

Me, I had my toes curled in the Cannes sands, at the Shots party. This was Thursday evening of the Cannes Lions week. Noone believed it, until Paul Kemp-Robertson from Contagious got on his iPhone and checked the BBC website.

Back...

Back...

Sad moment. A lot of disbelief. Was it a ghoulish PR stunt to sell more concert tickets? Would it win a Cannes PR Lion in 2010? A cynical lot, ad types.

Next evening and things are a little more festive, a little more MJ-celebratory. Especially in the Gutter Bar at 3am where one Brit sported the best t-shirt of the night.

Åsk Dabitch from Adland couldn’t help but point out the glory of an ‘88 Bad tour.

Serendipitous packing or did he know something in advance? We’ll never know.

... and front

... and front

Masterclass in ‘ideas worth spreading’


Truly inspiring in so many ways. Neuroanatomist Jill Bolte Taylor explains what it was like when she experienced a stroke. Part of the TED ‘Ideas Worth Spreading’ series.

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Ray Anderson on the business logic of sustainability


Impressive stuff. The TED talks do it again.

Client-vendor relationships in real life


Why does this appeal to me so very much?